FAQ
Frequently Asked Questions
Where is The Raj Palace located?
The Raj Palace is situated on Amber Road, Jaipur, Rajasthan, India—close to Jaipur Railway Station, ~12 km from Jaipur International Airport, ~5 km to Amer Fort, and walking distance to City Palace, local bazaars, Hawa Mahal and other UNESCO heritage sites.
What makes The Raj Palace unique compared to other hotels in Jaipur?
It’s a multi award-winning luxury heritage hotel—once a royal palace—offering opulent suites, antique décor, and authentic Rajasthani hospitality.
Is The Raj Palace a heritage property?
Yes. It’s a restored 18th-century palace preserving original architecture and royal ambience.
Which tourist attractions are nearby?
Amer Fort, City Palace, Hawa Mahal, Jantar Mantar, Nahargarh Fort, and Jaipur’s vibrant bazaars are all within easy reach.
What languages do the hotel staff speak?
English, Hindi, French, German and other local languages. Translators for additional languages can be arranged on request.
What is the standard check-in and check-out time?
Check-in is from 2:00 PM and check-out is until 11:00 AM.
Can I request early check-in or late check-out?
Yes—subject to availability and applicable charges.
How can I make a reservation?
Via our official website, by email or phone, or through leading travel platforms. Reservation email: reservations@rajpalace.in.
What payment methods do you accept?
Credit cards (Visa, MasterCard, Amex), debit cards, bank transfers, and cash.
Do you require a deposit or prepayment to confirm a booking?
Yes, for certain packages or peak seasons an advance is required to secure your booking.
What types of rooms and suites do you offer?
Heritage Rooms, Historical Rooms, Prestige Suites, Maharajah Pavilion Suites, and the world-famous Shahi Mahal Presidential Suite.
Are all rooms air-conditioned?
Yes—fully air-conditioned with running hot and cold water.
Do you provide complimentary Wi-Fi in the rooms?
Yes—complimentary high-speed Wi-Fi throughout the property.
Are extra beds or baby cots available?
Yes—on request, subject to availability and extra charges.
Do rooms have views of the palace gardens or city?
Many rooms offer views of our courtyards and gardens.
What dining options are available at the hotel?
Swapna Mahal (fine dining; Indian & international), The Royal Lounge (afternoon tea & all-day light snacks), The Kebab Shop (traditional Mughlai grills), and Shikarbadi Bar (premium beverages).
Do you serve vegetarian, vegan, or gluten-free meals?
Yes—vegetarian and vegan options are available; our chefs can also handle gluten-free and lactose-intolerant meals.
Is the Royal Afternoon Tea available for non-resident guests?
Yes—prior reservation is recommended.
Do you offer in-room dining?
Yes—24-hour in-room dining is available.
Can you cater to food allergies or special dietary requirements?
Yes—please inform us at the time of booking or upon arrival.
What wellness facilities do you offer?
A luxury spa, heritage swimming pool, and a fitness room.
Is there a swimming pool on the property?
Yes—open daily from 7:00 AM to 7:00 PM.
Do you organize cultural performances or heritage walks?
Yes—puppet shows, folk dances, and guided palace tours.
Can I book city tours and sightseeing through the hotel?
Yes—our concierge can arrange customized sightseeing tours.
Do you have activities for children and families?
Yes—kids’ area, puppet & cultural shows, and family-friendly facilities.
Do you host weddings and private events?
Yes—we specialize in royal weddings, banquets, and private celebrations.
Do you have meeting and conference facilities?
Yes — we have conference rooms with AV equipment and event planning services. Below are typical capacities:
| Conference Room | Type | Standing | Cluster | Restaurant | Theatre | Lounge |
|---|---|---|---|---|---|---|
| Mehfil Mahal | Ball Room | 300 | 175 | 200 | 300 | 120 |
| Baithak Mahal | Ball Room | 150 | 80 | 100 | 125 | 50 |
| Kesar Mahal | Board Room | — | — | — | — | 11 |
| Pre Function Room (Mehfil) | Exhibition / Pre-Function Cocktails | 200 | — | — | — | — |
Can the hotel arrange themed dinners or royal banquets?
Yes—bespoke themed dining experiences are available on request.
Do you offer airport transfers or chauffeur services?
Yes—luxury and private transfers can be arranged at an additional cost.
Is parking available at the hotel?
Yes—complimentary parking is available for guests.